 Conflict Resolution
Conflict Resolution Training is increasingly becoming an important component of many executive leadership programs.
Date
28-29 June-2021
Mode
Online Session
Objectives of Conflict Resolution:
Teach how to recognize the causes of workplace conflicts.
Explain how differences in communication styles can produce tense situations.
Suggest solutions to manage Cultural Expectations and Differences.
Provide multiple tactics for better listening.
Providing participants with skills and knowledge for managing tough conversations.
About the course
Conflict Resolution Training is increasingly becoming an important component of many executive leadership programs. Indeed, the ability of future leaders to manage internal and external conflicts is a key skill which requires specific conflict management training. Effective training in this area delivers skills applicable to many situations, ranging from people management to organizational issues and communication in the business environment.
Who should attend
- Anyone with a direct report, knowing how to resolve conflicts is an essential skill.
- For all employees, knowing how to identify and resolve conflict can positively impact efficiency and effectiveness at work.
- Aimed at managers and team leaders, the conflict resolution course provides knowledge, skills and confidence to effectively manage and turn around conflict situations in the workplace, in an assertive and constructive manner.
Why our Conflict Resolution
- One of the most necessary and important courses for Business Professionals of any organization.
- Internationally recognized standards in Training in Conflict Resolution.
- Cost-efficient, reliable, effective, and unique methodology.
- Entails all the major aspects required for Conflict Resolution in any type of company.
Our Approach
- One of the most necessary and important courses for Business Professionals of any organization.
- Internationally recognized standards in Training in Conflict Resolution.
- Cost-efficient, reliable, effective, and unique methodology.
- Entails all the major aspects required for Conflict Resolution in any type of company.
What we cover:
- Identify the reasons for conflict in your organization.
- Identify your organization’s basic reactions to conflict.
- Discuss various styles and ways to deal with conflict resolution.
- Discuss how to establish a climate for open, fair discourse during conflict resolution.
- Discuss how to react to outrage in the work environment and how to deal with your own indignation.
- Identify the prescribed procedures for compelling correspondence and undivided attention during conflict resolution.
There might be MCQ type exam at the end of the training
Participants certification would receive certificate
Please write to us at training@hnbrainworks.com to know more about the pricesÂ
Public batch | Online sessions | In House sessions